To provide services in response to the needs of the elderly, within the agreed geographical area.

To promote positive attitudes towards ageing.

To plan services in consultation with staturoy organisations.

To encourage partnerships with statutory, independent and voluntary organisations.

To maintain a high level of service by setting standards.

To offer choice to those requiring a service and to volunteers who provide the service.

To provide out-of-pocket expenses to volunteers.

To undertake police checks on all new members of staff and volunteers joining the charity.